Emergency Services

Emergent Medical Care

Our team responds to emergent 911 calls that are called within the community. Our First Responders provide medical care prior to an ambulances arrival.

Decreasing Wait Times

Our team actively decreases the time from when someone requests emergency medical care to when they receive emergent pre-hospital treatment.

Trained Personnel

Our team is comprised of skilled individuals who have completed a number of different mandatory training courses provided by the Ministry of Health Regional Training Program to ensure they have the ability to provide medical services to individuals within our community. Our First Responders are trained in Standard First Aid Level C, BLS, Ministry of Health EFR and Compassion Fatigue training.

Emergency Services is the primary service that the Fort William First Nation First Response Team provides for the community of Fort William First Nation. Our team is added to the Tiered Response list for the community. This means, when someone dials 911 and requests an ambulance for a medical emergency, our team is dispatched directly after an ambulance is dispatched.

By our team being dispatched almost simultaneously beside an ambulance, our First Responders primarily arrive on scene to start the base set of care and provide patient comfort until an ambulance arrives on scene.

In some cases, depending on the call priority, an ambulance may take up to a hour or more to arrive to the scene which in this case, our First Responders will remain on scene to provide care until an ambulance crew arrives to transport the individual to the hospital.

By our First Responders being dispatched to emergency calls within the community, we are actively decreasing the time in which someone requests urgent medical assistance to the time in which they receive assistance. In some cases, ambulances can be redirected or backed-up which prolongs response times.

Our First Response team arrives on scene primarily before an ambulance crew to provide life-saving measures if required or provide basic patient care to keep the individual comfortable and safe until an ambulance crew arrives to take the individual to the hospital for further care.

The Fort William First Nation First Response Team responds to a variety of emergency medical calls which are called into the Thunder Bay Central Ambulance Communications Centre by someone within Fort William First Nation dialing 911 and requesting an ambulance. The First Response Team responds to any emergency medical call that an ambulance is responding to.

Our First Response Team responds to Priority 3 and Priority 4 medical calls. The First Response Team primarily benefits the most on Code 3 calls in which an ambulance may take anywhere from 30 minutes to an hour to arrive on scene in extreme cases where the cities ambulances are in a Code Black situation and/or increased offload delays.

The First Response Team’s primary service is to provide initial care and information gathering prior to an ambulance crew arrival. Our team members will arrive on location and begin initial assessment of patient(s) who are injured or ill to expedite the process of arriving ambulance personnel.

If you dial 911 and request an ambulance anywhere within Fort William First Nation, a First Responder from the First Response Team is highly likely to respond and arrive to your location prior to an ambulances arrival. Our team is comprised of Volunteers which means in some cases, First Responders may be unable to respond to a emergency call however, an ambulance is still on its way!

When a First Responder or First Responders arrive to your location, they will clearly identify themselves and introduce themselves prior to asking any questions or providing any care to injured or ill individuals.

During the COVID-19 Pandemic, our First Responders are required to ask a series of brief COVID-19 Assessment to ensure our First Responders are protected against contracting the virus.